Senior Director – Solutions Management, KBO and EKQ Product
by Visa in FinTech & Digital Payments
Lead and strengthen Visa's KBO and EKQ Solutions organization as Senior Director, overseeing the Consumer Value Proposition (CVP) team. Provide clear strategic product direction based on subregional priorities while driving initiatives to accelerate revenue growth and enhance client offerings. Manage a high-performing team, inspire innovation, and ensure the localization of global products to meet market needs. Partner with internal teams across solutions, value-added services, marketing, research, data science, and country business divisions to ensure cross-functional alignment and operational support. Engage with clients to co-create new solutions, drive adoption of existing products, and address obstacles proactively. Oversee the management of benefit providers to optimize customer proposition while ensuring Visa investment efficiency. Launch new products, expand coverage, and continuously improve the value proposition including customer benefits, services, and overall user experience. Support strategic initiatives such as benefits resale, enabling clients to differentiate their market proposition. Manage business metric performance for products and solutions and maintain KBO and EKQ scorecards. This hybrid role requires strategic thinking, strong execution, project management, analytical skills, financial acumen, and the ability to navigate fast-paced fintech environments.