Chief Digital Architect
by Brainlake in E-Commerce
The Chief Digital Architect leads the architecture vision and governance for a multi-brand digital ecosystem, defining how customer-facing platforms, data, and Gen-AI applications converge to deliver next-generation experiences. Acting as the overall architecture authority, the role aligns strategy and execution across digital, web, mobile, loyalty, integration, and cloud, collaborating with Enterprise, Cloud, and Solution Architects to design a cohesive, scalable, and secure landscape. Responsibilities include mapping and documenting current-state architecture across all digital domains; leading architecture reviews of key customer journeys and technology layers; and designing target-state architectures and transition roadmaps for web, mobile, loyalty, data, integration, and cloud workstreams. The position ensures architectural coherence across Gen-AI, cloud-native, and CX applications, and drives design reviews, documentation standards, and governance processes. The ideal candidate brings 12+ years building and delivering customer-facing digital applications (web and mobile), deep expertise with MDM, CDP, CXP, CMS, DAM, and loyalty platforms, hands-on experience with cloud-native solutions on Azure or GCP, experience building and deploying Gen-AI solutions, strong knowledge of software architecture styles, microservices, and DevSecOps, exposure to multi-tenancy and FinOps in scalable cloud environments, leadership of architecture teams and collaboration with delivery squads, and a broad understanding of retail and e-commerce ecosystems with excellent communication and stakeholder management skills.