Associate Director - City Technology PMO & Demand Management
by Qiddiya Investment Company in Information Technology (IT)
The Associate Director - City Technology PMO & Demand Management is responsible for leading the City Technology Project Management Office (PMO) and acting as the control tower for all City Technology projects transitioning into run-state operations across Qiddiya City. The role oversees portfolio governance, demand intake, delivery assurance, stage-gate control, operational readiness, project governance, vendor governance, program controls, and technology transition management across all IT and OT technology towers. The position ensures City Technology programs, suppliers, systems integrators, OEMs, managed service providers, and delivery contractors deliver technology solutions in a controlled, auditable, and governance-compliant manner while ensuring all deliverables satisfy readiness, documentation, cybersecurity, operational acceptance, and transition requirements before being handed over to L2 and L3 support teams. The role governs City Business Applications, City Platforms including Integration, IoT and Data Platforms, City OT and Smart Systems, City Physical Security Systems, City ICT Infrastructure, Data Centers, and City IT/OT Security environments. Responsibilities include implementing Delivery & Handover Governance frameworks, defining reporting templates and governance cadence, establishing stage-gate criteria, maintaining RAID management standards, dependency tracking frameworks, and baseline controls for scope, schedule, and cost management. The position maintains integrated oversight across technology towers and vendors, monitors delivery milestones, critical paths, delivery performance, schedule health, scope management, and readiness risks, while escalating issues through governance forums. The role enforces stage-gate controls covering design completion readiness, testing and commissioning evidence, as-built documentation, operational readiness evidence, cybersecurity compliance, and transition readiness before systems move into production support. Responsibilities include managing RAID governance, dependency reviews, executive reporting, vendor delivery governance, cybersecurity gating compliance, architecture alignment, governance exceptions, operational readiness assessments, CAB approvals, go-live governance, knowledge transfer validation, training completion, support documentation verification, runbook readiness, monitoring readiness, SLA readiness, and vendor contract alignment. The role also oversees portfolio and financial governance activities including CAPEX tracking, transformation OPEX tracking, forecasting alignment, cost variance monitoring, earned value performance management, and benefits realization tracking. The position interfaces with Technology Governance, Enterprise Architecture, Tower Directors, ITSM Governance, Operations, Finance, Procurement, Legal, Technology Steering Committees, Systems Integrators, Delivery Contractors, OEMs, and Managed Service Providers. The role requires extensive expertise in PMO leadership, Program Controls, Portfolio Governance, Demand Management, Stage-Gate Governance, RAID Management, Dependency Management, Smart City Technology, IT and OT Delivery, ICT Infrastructure, Data Centers, Physical Security Systems, IoT Platforms, Integration Platforms, Cybersecurity Governance, Financial Governance, CAPEX, OPEX, Earned Value Management, Benefits Realization, ITIL, PMP, Agile, Scrum, SAFe, Vendor Governance, Operational Readiness, Handover Governance, and Executive Reporting within large-scale smart city and giga-project environments.