ServiceNow GRC / IRM Implementation Consultant
by Tawantech in Information Technology (IT)
The ServiceNow GRC / IRM Implementation Consultant is responsible for leading or supporting the functional implementation of ServiceNow Governance, Risk, and Compliance (GRC) and Integrated Risk Management (IRM) solutions for enterprise customers. The role translates governance, compliance, assurance, audit, business continuity, and risk management processes into scalable ServiceNow capabilities while ensuring solutions remain aligned with approved scope, platform standards, and business objectives. The consultant facilitates discovery workshops with compliance, policy, risk, BCM, internal audit, technology, and control-owner stakeholders to assess current-state processes and design future-state workflows, governance structures, approvals, notifications, reporting models, and evidence management processes. Responsibilities include configuring or guiding the implementation of ServiceNow GRC/IRM modules, defining relationships between policies, authority documents, controls, risks, issues, indicators, audits, findings, remediation plans, continuity records, and supporting documentation, preparing functional specifications, process flows, user stories, configuration workbooks, acceptance criteria, traceability documentation, and supporting enterprise data migration and validation activities. The consultant collaborates with architects, developers, and integration specialists to define integration requirements, validate technical solutions, support testing, UAT, deployment readiness, knowledge transfer, and user adoption while ensuring complete traceability and governance throughout implementation. The role also provides expert guidance on ServiceNow out-of-box functionality, identifies customization requirements, evaluates licensing implications, supports change management, delivers end-user training, administrator guidance, documentation, demonstrations, and post-implementation handover. The position requires strong expertise in ServiceNow GRC/IRM implementation, Compliance Management, Business Continuity Management, Internal Audit, Risk Management, Policy and Compliance, controls management, evidence management, audit trails, regulatory frameworks, workflow automation, workshop facilitation, stakeholder engagement, ServiceNow CSA certification, CIS-RC certification, professional risk or audit certifications, Arabic language proficiency, and knowledge of SAMA, ISO 27001, ISO 22301, ISO 31000, COSO, COBIT, NIST, and enterprise governance frameworks, particularly within highly regulated industries such as banking and financial services.