Lead Technology Architect
by Agility Logistics in Logistics & Supply Chain
The Lead Technology Architect serves as the senior-most technical authority responsible for the design, implementation, security, governance, and day-to-day operation of the organization's enterprise messaging, collaboration, identity, endpoint management, and AI technology ecosystem across multiple organizational environments. This hands-on leadership role owns the complete Microsoft technology landscape, including Microsoft Entra ID, Active Directory, Microsoft Entra Connect, Exchange Online, Exchange Hybrid, Exchange Server, Microsoft Teams, Session Border Controller (SBC) enterprise voice, SharePoint Online, OneDrive, Microsoft Defender for Office 365, Microsoft Defender for Endpoint, Microsoft Intune, SSL/TLS certificate lifecycle management, DNS, CDN, WAF, DDoS protection, enterprise AI platforms including Claude and Microsoft Copilot, and a large Single Sign-On (SSO) application integration portfolio. The position establishes technical architecture standards, governance frameworks, operational runbooks, documentation, security controls, and best practices while leading a small team of administrators and serving as the final technical escalation point for critical enterprise infrastructure. The role is responsible for identity and access management, Conditional Access, PIM, RBAC, MFA, OAuth, OIDC, SAML authentication, hybrid identity architecture, Exchange mail flow, transport rules, email security technologies including DMARC, DKIM, and SPF, Microsoft Teams governance, enterprise voice services, endpoint lifecycle management across Windows, macOS, Android, and iOS devices, PowerShell automation, incident response, CIS benchmark implementation, AI workflow design, AI governance, licensing, organizational data modeling, domain governance, web publishing approvals, technical leadership, architecture decision-making, and continuous operational excellence while supporting business-critical enterprise platforms through on-call availability for critical incidents.