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by Serco in Transportation & Shipping

Customer Experience Team Leader role based at Abu Dhabi International Airport within a multinational organization operating across Transport, Defence & Advisory sectors, delivering Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. The role is responsible for leading and coordinating Customer Experience (CX) Team Members in a 24/7 shift-based airport operational environment, ensuring effective deployment of staff across allocated zones within Abu Dhabi Airport. The position requires execution of shift plans, break management, redeployment of staff, and ensuring full operational coverage in line with client operational requirements. The CX Team Leader reports to Senior CX Team Leaders and works closely with internal and external service partners including client operations teams and control centres. Responsibilities include ensuring all team members are trained, competent, and briefed on role requirements, conducting shift briefings and handovers, and maintaining accurate administrative records and operational reports. The role also involves coaching, mentoring, and guiding team members to ensure high performance standards, supporting performance reviews, training sessions, and ongoing development. Additional duties include liaising with security teams and soft services teams, ensuring compliance with operational standards, and contributing to continuous improvement of service delivery within airport transport and security-sensitive environments.

by Private Network in Artificial Intelligence

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by Tap Payments in FinTech & Digital Payments

The Account Control Consultant at Tap Payments is responsible for supporting business teams across MENA in managing merchant onboarding, document collection, verification, and compliance processes within a fast-growing fintech payments environment. The role ensures that all merchant accounts are accurately captured, reviewed, and onboarded in alignment with processor and vendor KYC guidelines, supporting seamless and compliant entry of new merchants into the Tap Payments ecosystem. The position involves coordinating closely with Sales teams to gather pre-application data, collecting required merchant documentation, performing initial underwriting and compliance checks, and ensuring proper configuration of merchant accounts. The consultant acts as a key liaison between merchants, internal business teams, and external payment processors to facilitate application approvals and resolve onboarding or configuration issues. The role requires continuous monitoring of merchant accounts to identify issues, troubleshoot errors, and ensure operational accuracy in payment system setups. Additionally, the Account Control Consultant is responsible for maintaining strong relationships with internal stakeholders, supporting compliance adherence, and contributing to merchant satisfaction through responsive issue resolution. The role requires a strong understanding of fintech operations, merchant lifecycle management, and payment system workflows while ensuring timely execution of tasks in a high-growth, fast-paced environment.

by Lean Technologies in FinTech & Digital Payments

The Senior Solutions Engineer at Lean Technologies in Riyadh plays a high-impact, client-facing role responsible for leading technical presales, designing integrations, and ensuring successful product adoption across fintech infrastructure solutions. The position acts as a trusted technical advisor throughout the customer lifecycle, from initial discovery and solution design to implementation, launch, and long-term growth. The role involves collaborating closely with Sales, Product, and Engineering teams to drive deals forward, deliver production-ready integrations, and ensure customers realize measurable business value. The Senior Solutions Engineer is responsible for recommending optimal solution architectures, diagnosing technical challenges, and delivering scalable integration designs across Lean’s open banking, payments, and financial connectivity products. The role requires strong commercial awareness, enabling the candidate to align technical solutions with business outcomes, accelerate time-to-value, and identify upsell and cross-sell opportunities. Responsibilities also include maintaining technical documentation, managing stakeholder expectations, coordinating cross-functional delivery, and proactively identifying risks and mitigation strategies. The position involves working with APIs, fintech integrations, banking connectivity, and payment systems while supporting customers across complex technical implementations. The Senior Solutions Engineer also contributes to team development through knowledge sharing, mentorship, and creation of reusable technical assets. This role is ideal for experienced engineers who combine strong technical expertise with client-facing communication and commercial acumen in a fast-paced fintech environment.

by Emaar Hospitality Group in Hotel & Resort Management

The Senior Recreation Specialist (General Recreation VAJ) operates within a 5-star luxury hospitality environment focused on delivering exceptional guest experiences across spa, recreation, and leisure services. The role is responsible for ensuring that all guests receive flawless, high-quality service throughout their journey, from arrival to departure, with a strong emphasis on personalized hospitality and luxury service delivery. The position involves representing the brand at all touchpoints, ensuring guest satisfaction through spa treatments and recreational services delivered to the highest standards of quality and professionalism. The role requires strong emotional intelligence, communication skills, and the ability to manage guest expectations in a fast-paced, high-performance hospitality environment. The Senior Recreation Specialist is accountable for supporting business goals including financial and non-financial performance metrics, ensuring operational efficiency, cost control, and timely completion of initiatives and projects. The role includes analyzing operational workflows, allocating resources effectively, and ensuring seamless coordination across departments. It also involves handling guest complaints, delivering service recovery, and providing constructive feedback to enhance service quality. The position is aligned with Emaar’s performance-driven culture emphasizing customer focus, ownership mindset, adaptability, speed, and talent-driven execution. The role requires continuous engagement with guests and teams to ensure consistency in service excellence and alignment with luxury hospitality standards.

by Four Seasons Middle East in Hotel & Resort Management

The Engineering Manager at Four Seasons Resort and Residences AMAALA at Triple Bay is a key pre-opening leadership role responsible for overseeing the daily maintenance and operational efficiency of all mechanical, electrical, plumbing, HVAC, and life safety systems across a luxury resort environment. Reporting to the Director of Engineering, the role ensures that all resort infrastructure operates to the highest standards of safety, reliability, and luxury guest experience. The position involves supervising the engineering and maintenance team, conducting regular inspections of guest rooms, public areas, kitchens, pools, and critical building systems, and ensuring all preventive maintenance programs are effectively implemented. The Engineering Manager is responsible for maintaining compliance with local health, safety, fire life safety, and building codes while ensuring rapid response to guest requests, maintenance issues, and emergency situations to minimize downtime and service disruption. The role includes managing departmental budgets, monitoring energy consumption, and implementing cost-saving and sustainability initiatives while maintaining operational excellence. As part of a pre-opening team, the Engineering Manager supports equipment installation, system testing, and overall operational readiness of the resort. The position also involves training, motivating, and developing engineering staff to uphold Four Seasons luxury standards and ensuring strong coordination between engineering operations and guest service delivery. The role requires strong technical expertise in building systems, leadership capability, and experience in luxury hospitality engineering environments.

by Private Network in Hotel & Resort Management

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by Robert Walters in FMCG

The Accountant (Financial Accountant) role within a fast-paced international FMCG finance environment is a core accounting and reporting position responsible for executing end-to-end financial operations across Accounts Payable, Accounts Receivable, Treasury, and General Ledger functions. The role involves active participation in month-end close processes, account reconciliations, and preparation of financial reports, ensuring accuracy, completeness, and compliance with internal financial controls. The position requires strong technical accounting expertise and hands-on involvement in financial reporting activities across a multinational or group structure environment. The Accountant will work extensively with SAP for financial transactions and reporting, while leveraging advanced Excel capabilities including Power Query, Pivot Tables, and VBA to manage and analyze large datasets. The role also involves working with business intelligence tools such as Power BI, Tableau, or Qlik for financial analysis and reporting, alongside SQL exposure for data extraction and manipulation. This position is designed for a detail-oriented professional with strong analytical capabilities, able to operate independently in a lean, fast-paced, and international environment. The role is not audit-focused and requires immediate contribution from day one, with progression potential into a Senior Accountant position. Responsibilities include financial execution, reporting accuracy, and operational ownership of accounting functions across a multinational FMCG organization.

by First Abu Dhabi Bank in Banking & Financial Services

The Credit Manager - FAB Securities role in Abu Dhabi at First Abu Dhabi Bank (FAB) is responsible for leading the development, review, and enhancement of Margin Trading Policies and related Standard Operating Procedures (SOPs) in full alignment with group policies, risk appetite, and regulatory expectations within a securities brokerage environment. The role supports the FAB Securities Risk team in assessing credit risk controls across all products and services, continuously monitoring exposures, identifying emerging risks, and escalating material issues to protect the business and ensure strong credit discipline. The Credit Manager is responsible for conducting comprehensive credit risk assessments for FAB Securities, ensuring proper implementation of the group credit risk framework across all credit products while validating compliance with internal standards and regulatory requirements. The position requires managing and enhancing the credit function by identifying process gaps, system weaknesses, and risk areas, while implementing initiatives to strengthen the credit risk environment and ensure minimal exposure and adherence to market best practices. The role involves collaboration with Audit, Legal, Compliance, and other control functions to resolve credit-related issues, manage client risk changes, and ensure timely corrective actions. Key responsibilities include overseeing margin trading documentation such as account opening agreements, evaluating margin trading facility requests under SCA regulations, monitoring client portfolios and exposures, managing margin calls and shortfalls, approving liquidations, and overseeing Approved Securities List (ASL) processes. The Credit Manager also assesses client requests for stock transfers, fund transfers, and account closures while ensuring compliance with margin trading rules. The role includes preparing management reports, overseeing Expected Credit Loss (ECL) calculations, ensuring regulatory compliance under SCA jurisdiction, and contributing to the governance framework of the organization. The position requires strong leadership in credit risk management, regulatory knowledge, analytical ability, and the capability to manage complex credit operations in a fast-paced brokerage environment within the UAE financial market.

by Private Network in Hotel & Resort Management

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