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by IHG Hotels & Resorts MENA in Hotel & Resort Management

The General Manager – Six Senses Zighy Bay, Oman is responsible for leading the overall operation and strategic positioning of an ultra-luxury villa-based resort in a remote environment in Dibba-Musandam, Oman, ensuring alignment with Six Senses brand standards and IHG luxury lifestyle philosophy. The role requires full accountability for resort performance, including financial objectives, operational excellence, guest satisfaction, and brand positioning as a leading ultra-luxury destination in the Middle East. The position oversees all resort operations including villas, dining concepts, wellness offerings, logistics, sales, marketing, and PR, while ensuring seamless delivery of highly personalized guest experiences for high-net-worth clientele. The role embeds sustainability, regenerative practices, Earth Lab initiatives, local sourcing, and wellness-driven hospitality into daily operations. It requires strong commercial acumen to drive revenue through premium pricing strategies, ADR optimization, guest experiences, and wellness offerings while maintaining cost discipline. The General Manager ensures compliance with legal, financial, health and safety, and regulatory requirements, and manages complex operational challenges including remote logistics, workforce management, and supply chain constraints. The role demands leadership in building, inspiring, and retaining diverse high-performing teams in a remote environment, while maintaining strong relationships with ownership and stakeholders. The position also requires alignment with Omani traditions and Islamic cultural sensitivities, ensuring culturally appropriate guest and employee experiences, while maintaining strong market competitiveness across GCC and international luxury travel markets.

by Hilton MENA in Hotel & Resort Management

The Commercial Director – O&M EMEA at DoubleTree by Hilton Resort & Spa Marjan Island is responsible for developing, executing, and overseeing a comprehensive commercial strategy across all revenue-generating segments and channels within the hotel. This includes Rooms, Group, Conference & Events (GC&E), Food & Beverage (F&B), Leisure, Spa, and meeting spaces, with the objective of maximizing total revenue, profitability, and market share penetration across the EMEA region. The role drives top-line performance by ensuring achievement of budgeted revenue and forecast targets through Hilton’s commercial focus processes, structured business planning, and effective use of commercial intelligence systems and revenue optimization tools. It requires oversight of pricing governance, rate strategies, demand forecasting, inventory control, and segmentation analysis to ensure optimal revenue outcomes across all market conditions. The position works closely with the General Manager, Finance Director, Revenue Management teams, and Operations leadership to maximize profitability, optimize cost of sales, enhance distribution channels, and improve route-to-market performance. It also aligns Sales, Marketing, Catering & Events, eCommerce, and Public Relations functions to ensure cohesive execution of commercial initiatives that strengthen brand positioning and drive demand generation. The Commercial Director is responsible for leveraging business intelligence systems and performance analytics tools to monitor market dynamics, customer behavior, competitor activity, and economic trends, translating insights into actionable commercial strategies. The role ensures strong Fair Market Share (FMS) performance by executing disciplined pricing and revenue optimization strategies while maintaining Hilton brand standards and corporate commercial frameworks. It also involves leadership of commercial teams through recruitment, coaching, performance management, succession planning, and capability development to ensure high performance against KPIs. The position operates within Hilton’s matrix and multi-property structure, requiring collaboration with regional, corporate, and hotel-level stakeholders to ensure alignment and execution of strategic objectives. The role serves as a commercial ambassador, presenting performance results, strategic plans, and market insights to senior executives, owners, and regional leadership teams.

by Apparel Group in Retail

The Manager – Merchandising is responsible for developing and executing end-to-end product assortment and merchandise planning strategies across multi-store retail operations in Riyadh, Saudi Arabia. The role ensures that merchandise planning aligns with financial targets, sales performance objectives, inventory efficiency, and overall brand positioning. It involves coordinating pre-season financial planning, in-season forecasting, open-to-buy management, and new store budgeting to ensure accurate and profitable stock investment decisions. The position is accountable for planning store-wise merchandise allocation, managing pre-distribution strategies, maintaining reserve stock levels, and ensuring balanced product assortments across all store formats. The role analyzes store performance using key merchandising metrics such as weeks of stock, sales mix, store grading, and inventory productivity to optimize stock allocation and improve sell-through rates. It also leads the development of seasonal assortment plans and size run books in coordination with senior merchandising leadership to ensure product availability and customer demand alignment. The Manager monitors in-season stock performance, including markdown strategies, replenishment cycles, and stock balancing across locations to ensure optimal stock health and minimize aged inventory. The role manages margin negotiations, product selection, order placement, and distribution planning to align with commercial and financial objectives. It tracks best-selling and slow-moving items to implement corrective merchandising actions that enhance turnover, profitability, and category performance. The position also ensures compliance with stock ageing policies, maintains healthy stock turnover ratios, and supports continuous inventory optimization. In addition, the role conducts regular store visits and competitive analysis alongside brand leadership to evaluate market positioning, competitor pricing strategies, and product assortment trends. The Manager collaborates closely with planning, buying, operations, and brand teams to ensure seamless execution of merchandising strategies and deliver a strong customer experience through optimized product availability and assortment planning.

by Landmark Group in Retail

Assistant Manager – Human Resources role within a large GCC-based omnichannel retail and hospitality group (Landmark Group, Home Centre brand) responsible for end-to-end HR operations, employee engagement, HR analytics, workforce planning, and HR project execution for a concept population. The role drives employee engagement initiatives including cultural events, recognition programs, HR connect sessions, focus groups, and team-building programmes, while coordinating logistics, vendor management, communications, and impact measurement through participation and feedback data. Responsible for managing HR operations including contracts, HR letters, HRMS updates, probation tracking, and ensuring data accuracy and policy adherence across HR systems. Maintains live headcount plans, tracks vacancies, attrition projections, and produces quarterly manpower summaries covering headcount movement, time-to-fill, and offer-to-join ratios. Conducts attrition analysis by function, band, and level, and supports benchmarking of HR practices. Leads HR reporting including weekly and monthly dashboards, standard and ad-hoc HR reports, and anomaly detection. Owns HR project management lifecycle from scoping to execution, managing timelines, dependencies, and delivery outcomes. Develops HR communication materials including policy updates and process changes, ensuring clear dissemination across GCC operations. Conducts structured exit interviews to capture retention insights and supports HR managers in performance and check-in processes. Ensures high-quality HR service delivery in a fast-paced retail environment across multiple GCC countries, aligning with business needs and enhancing employee experience and organizational effectiveness.

by Alshaya Group in Retail

The Customer Experience Manager is responsible for delivering exceptional in-store and online customer experiences that reflect the brand’s values, drive customer loyalty, and increase customer satisfaction across all customer touchpoints within a retail cosmetics and beauty retail environment. The role develops and implements customer experience strategies across retail stores while ensuring a consistent, high-quality customer journey aligned with brand standards and customer expectations. Working closely with the General Manager, beauty advisors, marketing teams, and frontline employees, the position drives customer-centric initiatives that enhance shopping experiences, strengthen customer engagement, and improve overall satisfaction levels. The role monitors and responds to customer feedback collected through in-store surveys, online reviews, social media channels, CRM systems, and customer feedback tools, transforming insights into actionable improvements. Responsibilities include leading customer service excellence initiatives, delivering coaching and training sessions for frontline staff, promoting strong brand representation, and ensuring customer interactions consistently reflect the desired customer experience standards. The position coordinates promotions, loyalty programs, and in-store events with marketing teams to align customer expectations with commercial objectives. The role analyzes customer behaviour, customer satisfaction data, feedback trends, and shopping patterns to identify opportunities for continuous improvement and enhanced customer engagement. The Customer Experience Manager ensures visual merchandising standards and store ambiance support a luxurious, welcoming, and premium shopping environment while resolving high-level customer complaints professionally and empathetically. The position requires expertise in retail customer experience, retail operations, store management, CRM systems, customer feedback tools, loyalty programs, visual merchandising, customer behaviour analysis, customer satisfaction management, and customer service excellence within the beauty, cosmetics, or luxury retail sector. A strong understanding of cosmetic retail trends, customer expectations, beauty retail operations, skincare products, and customer engagement strategies is essential for delivering exceptional customer experiences and supporting business growth.

by Chalhoub Group in Fashion & Luxury Retail

The CRM Manager will lead the omnichannel CRM strategy for Level Shoes across GCC and USA markets, driving customer acquisition, onboarding, engagement, retention, reactivation, loyalty, customer lifetime value, and long-term business growth through data-driven customer experiences. Operating within Chalhoub Group’s luxury retail ecosystem, the role is responsible for strengthening customer journeys, retention, customer experience, and commercial performance across all customer touchpoints while maintaining the luxury positioning and service standards of Level Shoes. The position combines strategic, analytical, commercial, and technical CRM expertise and works closely with Ecommerce, Retail, Personal Shopping, Data, Marketing, Technology, Merchandising, Trade, Creative, Content, Product, Analytics, and other business teams. The role leads the development and execution of CRM strategies informed by customer insights, CRM best practices, luxury consumer trends, and business objectives. Responsibilities include defining, monitoring, analyzing, and optimizing CRM KPIs such as engagement, retention, repeat purchase, conversion, revenue uplift, and customer lifetime value. The role translates customer insights, behavioral data, and performance trends into actionable recommendations that improve customer experience, retention, loyalty, and business performance. The CRM Manager owns and optimizes automated customer journeys including welcome programs, abandoned cart programs, post-purchase communications, replenishment journeys, and win-back campaigns. The role leads CRM campaigns, omnichannel communications, engagement initiatives, A/B testing programs, campaign optimization, and performance tracking to improve conversion, retention, engagement, and revenue outcomes. The position partners with Personal Shopping teams to strengthen VIP engagement and omnichannel clienteling programs through actionable customer insights and supports store Sales Associates with customer linkage, clienteling activities, customer allocations, appointments, gifting initiatives, ambassador programs, and in-store outreach. The role collaborates with the MUSE team to enhance loyalty communications and customer engagement initiatives. From a technology and data perspective, the CRM Manager owns CRM platforms, customer segmentation strategies, automation workflows, customer data integrations, reporting capabilities, personalization initiatives, and scalable data-driven engagement frameworks. The role partners with Data and Technology teams to improve CRM capabilities, data quality, reporting, customer intelligence, automation, and personalization. Additionally, the position acts as the central CRM lead across the organization, ensuring alignment, prioritization, and execution of CRM initiatives while delivering weekly, monthly, and quarterly CRM performance reporting. The role also leads and develops the CRM team, driving ownership, collaboration, continuous improvement, customer-centricity, and high-performance execution. The ideal candidate possesses expertise in CRM strategy, lifecycle management, loyalty, customer engagement, Ecommerce, Retail, Luxury customer behavior, personalization, omnichannel customer journeys, CRM reporting, campaign optimization, customer segmentation, automation workflows, Salesforce Marketing Cloud, Salesforce Service Cloud, MoEngage, Braze, customer data integrations, performance tracking, A/B testing, and data-driven decision making within fast-paced and high-growth luxury retail environments.

by Private Network in Aerospace & Aviation

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by Ad Ports Group in Logistics & Supply Chain

The Manager – Tariff Governance (Ports Pricing & Economic Policy) is responsible for leading and directing the Tariff Governance department across AD Ports Group, overseeing the development, implementation, execution, evaluation, and management of all tariff policies, pricing frameworks, governance processes, procedures, and guidelines. The role ensures the establishment, maintenance, and governance of a unified maximum tariff framework and tariff ceilings while managing annual CPI adjustments and general tariff increases across the organization. The position drives tariff transparency, competitiveness, consistency, and regulatory compliance by ensuring all tariff structures align with organizational objectives, commercial priorities, and regulatory requirements. The role leads the governance of the Tariff Review Panel, oversees tariff applications and Tariff Exemption Requests (TERs) submitted by AD Ports Clusters, and acts as the primary liaison with the Investment Committee (IC) for tariff-related reviews, approvals, and strategic decisions. The position is responsible for conducting annual tariff benchmarking exercises against local, regional, and international ports, analyzing market trends, economic conditions, and macroeconomic developments to assess competitiveness and identify improvement opportunities. The role provides oversight of concession tariffs to ensure compliance with concession agreements and regulatory obligations while maintaining accurate, transparent, and accessible tariff books, tariff registers, official publications, and pricing documentation for internal and external stakeholders. The Manager contributes to the development and implementation of Pricing & Tariff portfolio strategies, supports strategic planning and decision-making through economic insights, and participates in strategic initiatives aimed at improving tariff governance efficiency and operational effectiveness. The position requires extensive expertise in pricing, tariff management, economic analysis, tariff setting, regulatory compliance, port operations, maritime industry practices, project management, stakeholder engagement, tariff approvals, and governance frameworks while maintaining strong relationships with economic institutions, authorities, regulators, and key stakeholders to ensure alignment with business objectives and industry requirements.

by Wood Plc GCC in Energy (Oil, Gas & Renewables)

The PMC Senior Mechanical Rotating Engineer - DCU & MHC is responsible for providing technical expertise in all mechanical equipment design for a high-profile client within the oil, gas and new energies sector. The role oversees deliverables of the mechanical engineering team while ensuring safety, quality, engineering integrity, and compliance with relevant international codes, standards, ADNOC standards, ADNOC project specifications, and industry best practices. The position supports refining projects with specific expertise in mechanical rotating equipment for Delayed Coker Unit (DCU) and Mild Hydrocracker Unit (MHC) facilities. Responsibilities include coordinating, monitoring, and managing mechanical engineering activities with Engineering Consultants and EPC Contractors, ensuring completion within project schedules and expectations. The role involves overall integration and coordination within the IPMT Mechanical Engineering Team, reviewing and approving engineering consultant and EPC contractor deliverables, conducting technical reviews, resolving technical issues, supporting design optimization and validation, participating in equipment sizing and equipment selection studies, contributing to business model analysis, ensuring environmental and health compliance, maximizing utilization of existing facilities, and optimizing facilities required for new projects. The engineer participates in layout reviews, model reviews, design reviews, technical workshops, bid evaluations, and performance evaluations while providing technical assistance during installation, pre-commissioning and commissioning phases. The position interfaces extensively with ADNOC Discipline Team Leaders, Engineering Managers, Project Managers, Engineering Consultants, EPC Contractors, Operations Units, Business Units, Technical Departments, Logistics Departments, and Project Management Teams to ensure high-quality discipline engineering execution across refining, upstream, midstream, gas-to-liquids, decarbonization, electrification, and low-carbon energy projects. The role requires strong knowledge of engineering computer programs, general business software, technical coordination, planning, organizing, and developing solutions to complex engineering problems independently.

by Private Network in Energy (Oil, Gas & Renewables)

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