Apply for 1,000s of verified jobs

by Qiddiya Investment Company in Real Estate Development & Property Management

The Senior Manager – Development Financial Analysis is responsible for leading financial strategy, investment analysis and financial planning activities supporting hospitality development projects within Qiddiya Investment Company's Hospitality Business Unit. The role provides strategic financial leadership across development initiatives by evaluating investment opportunities, conducting comprehensive feasibility studies, developing sophisticated financial models and supporting executive decision-making for major hospitality and real estate developments. Working closely with Development teams, Hospitality leadership and senior stakeholders, the position ensures investment decisions are supported by robust financial analysis, commercial evaluation and strategic planning aligned with Qiddiya's long-term vision. Key responsibilities include analyzing macroeconomic conditions, tourism industry trends and sector performance to support long-term hospitality strategy, leading strategic planning initiatives including long-range financial forecasting, capital planning and scenario modeling, translating strategic priorities into measurable investment criteria and performance targets, and advising senior management on strategic initiatives, business risks and value creation opportunities. The role oversees financial analysis for development opportunities, investment cases, project feasibility studies and post-completion investment reviews while ensuring financial recommendations support sound commercial decision-making. Responsibilities include preparing executive-level investment packs, Board-quality presentations, investor-ready financial statements and business cases, conducting sensitivity analysis and risk assessment for major Capital Expenditure (CAPEX) requests and strategic development projects, and supporting external funding initiatives through comprehensive financial documentation. The position collaborates closely with Development teams and Hospitality leadership to structure investment initiatives, guide project financial analysis, provide portfolio-level insights, performance diagnostics and financial forecasts, while ensuring consistency, quality and accuracy across all feasibility studies, investment appraisals and financial evaluations. The role requires extensive expertise in Development Financial Analysis, Financial Planning, Financial Modeling, Investment Analysis, Investment Appraisal, Feasibility Studies, Strategic Planning, Financial Forecasting, Capital Planning, Scenario Modeling, Sensitivity Analysis, Risk Assessment, Portfolio Analysis, Performance Diagnostics, Business Case Development, Commercial Analysis, CAPEX Analysis, Hospitality Development and Real Estate Financial Analysis. Candidates should hold a Bachelor's degree in Finance, Economics, Hotel Management, Applied Mathematics or a related discipline together with 7–10 years of experience in investment analysis, feasibility studies and financial modeling within the hospitality, real estate or consulting sectors. Advanced proficiency in Microsoft Excel, Microsoft PowerPoint and financial analysis techniques is required, along with the ability to deliver executive-level financial insights, influence stakeholders and support strategic investment decisions.

by Private Network in Construction & Infrastructure

Join the Private Network to access this job and other exclusive roles across the UAE, KSA, and wider GCC. Want a free trial? Pop us a message.

by J.P. Morgan MENA in Banking & Financial Services

The Payments - CEEMEA Core Cash Payments Product Lead - Vice President is responsible for leading the strategy, development, commercialization and expansion of J.P. Morgan's Payments product capabilities across the United Arab Emirates and the broader Central & Eastern Europe, Middle East and Africa (CEEMEA) region. As part of the Payments Product Management organization within the Commercial & Investment Bank, the role supports the firm's payment product strategy by designing, implementing and commercializing innovative payment solutions for corporate and financial institution clients while ensuring alignment with local market practices, regulatory requirements and business objectives. The position owns the end-to-end implementation of payment products and country expansion initiatives by developing deep expertise in the UAE payments ecosystem and translating market, client and regulatory requirements into scalable payment capabilities. The role manages the rollout of Treasury Services and Corporate Banking products including Accounts, Payables, Receivables, Liquidity Management, Client Channels and Customs Cards while coordinating complex country-level implementation projects involving regulators, customer groups, Sales, Operations, Technology, Client Service and Implementation teams. The incumbent proactively evaluates internal and external market factors, regulatory developments and competitive trends to identify opportunities, mitigate risks and ensure sustainable product growth across the region. Responsibilities include defining medium and long-term country product strategy aligned with functional product managers covering Core Cash, Liquidity, Access, Foreign Exchange (FX) and related payment capabilities, while driving product innovation through collaboration with FinTech partners and emerging technologies. The role develops commercialization strategies, go-to-market plans and communication initiatives for new payment products and services, ensuring successful market adoption and enhanced client experience. The Product Lead provides leadership by managing and coaching Product Manager Associates, fostering collaboration across cross-functional teams and ensuring successful delivery of strategic initiatives. The position represents J.P. Morgan at local industry forums, regulatory meetings and market working groups, strengthening relationships with regulators and industry stakeholders while supporting market development initiatives. Financial accountability includes maintaining strong oversight of financial planning, revenue forecasting, business development, profitability improvement and cost optimization. The successful candidate will demonstrate extensive expertise in Payments Product Management, Product Strategy, Treasury Services, Corporate Banking, Cash Management, Payment Systems, Liquidity Management, Accounts, Payables, Receivables, Client Channels, Customs Cards, Regulatory Compliance, Country Expansion Strategy, Financial Planning, Revenue Planning, Stakeholder Management, Project Management, FinTech, Innovation and strategic collaboration with Technology, Sales, Operations, Risk, Compliance and Legal teams. Experience building and delivering payment strategies for financial institutions, managing large country-level implementation projects and working closely with regulatory authorities is essential, together with the ability to influence senior stakeholders, drive strategic execution and deliver commercially competitive payment solutions across the CEEMEA region.

by Doha Bank in Banking & Financial Services

The Human Resources Business Partner (Emiratization) serves as the strategic HR representative for the Bank's Dubai Branch, acting as the primary liaison between Human Resources and business functions to ensure effective implementation of people strategies aligned with organizational objectives. The role operates across business and support units to deliver strategic and operational HR solutions while maintaining compliance with UAE Labour Law, Central Bank of the UAE (CBUAE) regulations, government directives and internal HR policies. The position is responsible for driving Emiratization initiatives and nationalization targets, supporting workforce planning, talent acquisition, HR operations, employee lifecycle management and organizational effectiveness. The HR Business Partner collaborates with specialized HR functions to ensure consistent HR service delivery within defined Service Level Agreements (SLAs), proactively resolves employee and stakeholder queries, and provides expert guidance on HR policies, employee relations, disciplinary matters and people management practices. The role partners with Business and Support Unit Heads to assess current and future manpower requirements, develop workforce planning strategies and coordinate recruitment activities, including candidate sourcing, interviewing, selection, offer generation and onboarding. Responsibilities include overseeing Compensation and Benefits (C&B) offer issuance, conducting pre-employment verification processes such as service certificate validation and reference checks, administering end-to-end onboarding and structured induction programs, and ensuring complete, accurate and compliant employee documentation. The incumbent partners with the Organizational Development (OD) function to support performance management cycles, including goal setting, self-assessments, employee evaluations and performance normalization, while also contributing to salary review processes and communicating outcomes to relevant stakeholders. The position supports career development initiatives through Learning and Development (L&D) programs, oversees the preparation and issuance of job descriptions, and provides guidance on career progression initiatives. The HR Business Partner manages employee relations by advising managers on HR policies, conducting disciplinary investigations, preparing investigation reports with actionable recommendations, representing HR during grievance hearings and corrective action meetings, and ensuring fair, transparent and compliant resolution of employee concerns. Additionally, the role oversees the branch PRO function, ensuring compliance with UAE labour legislation, immigration mandates and government regulations through effective coordination with relevant government entities. The successful candidate will possess strong expertise in HR Business Partnering, Emiratization, HR Operations, Workforce Planning, Recruitment, Talent Acquisition, Performance Management, Employee Relations, Compensation and Benefits, Learning and Development, Organizational Development, UAE Labour Law, CBUAE regulations, HR Compliance, Regulatory Compliance, HR Policy Development, Stakeholder Management and Banking HR practices. A Bachelor's degree in Business, Human Resources or a related discipline is required, with a Master's degree considered advantageous, together with 8–12 years of relevant HR experience, including supervisory Generalist HR Operations and Emiratization experience within Financial Services or Banking.

by Gulf International Bank (GIB) in Banking & Financial Services

The CRM Developer is responsible for designing, developing, customizing, integrating, maintaining and optimizing Customer Relationship Management (CRM) software solutions that strengthen customer engagement, improve customer relationship management and streamline business processes within the banking environment. The role develops technical CRM solutions that enable the organization to effectively manage customer interactions while ensuring system performance, data integrity, operational efficiency and regulatory compliance. Core responsibilities include designing, coding, testing and deploying CRM applications, developing new CRM features based on business requirements, customizing CRM platforms through the creation of custom fields, workflows, reports and business processes, and configuring CRM solutions to support evolving business needs. The position integrates CRM platforms with internal business systems, marketing automation platforms, sales applications, customer support systems, APIs and third-party applications to ensure seamless data exchange and operational continuity. The CRM Developer manages customer data within CRM databases by maintaining data accuracy, consistency, integrity, security and privacy while ensuring compliance with applicable data protection regulations. The role performs routine system maintenance activities including software updates, patches, enhancements, performance optimization, troubleshooting and issue resolution to ensure continuous availability and reliability of CRM platforms. Responsibilities also include developing analytical reports, dashboards and business intelligence outputs that provide insights into customer interactions, operational performance and business outcomes. The position creates and maintains comprehensive technical documentation covering CRM configurations, workflows, customizations, call flows, troubleshooting procedures and operational processes to support system maintenance and knowledge sharing. Working closely with business analysts, sales teams, customer service teams, designers, quality assurance testers and other cross-functional stakeholders, the CRM Developer aligns CRM functionality with business objectives while supporting digital transformation initiatives and customer-centric banking services. The role requires continuous learning to remain current with CRM technologies, platform enhancements, industry trends and best practices while recommending system improvements and technical innovations. Candidates should possess a Bachelor's degree in Computer Science, Information Technology or a related discipline together with at least five years of banking and technology experience. Strong technical expertise is required in CRM Development, Salesforce, Microsoft Dynamics 365, Java, C#, JavaScript, SQL, Database Management, API Integration, HTML, CSS, Front-end Frameworks, CRM Configuration, CRM Customization, CRM Integration, Software Development, Web Development, Software Testing, Unit Testing, Integration Testing, User Acceptance Testing (UAT), User Interface (UI), User Experience (UX), Project Management, Technical Documentation, Data Protection, Quality Assurance and Problem Solving.

by Sharjah Islamic Bank in Islamic Banking

The Senior Product Manager - Liabilities & Cash is responsible for leading the strategic development, commercialization, governance and lifecycle management of the Bank's institutional liability and cash management portfolio, forming the foundation of the Bank's funding strategy, liquidity growth and transaction banking business. The role oversees Corporate Banking Group (CBG) and Large Business Group (LBG) liability and cash management solutions including Current Accounts, CASA, Call Accounts, Wakala, Mudaraba, Escrow and comprehensive Cash Management services. The position is accountable for strengthening the Bank's funding mix, increasing low-cost deposits, enhancing liquidity efficiency, optimizing fee income, expanding foreign exchange (FX) revenues and driving transactional banking growth through Sharia-compliant, customer-centric and technology-enabled solutions. Working closely with Treasury, Risk, Legal, Compliance, Operations, Information Technology, Relationship Managers, Segment Heads, Marketing and Sharia stakeholders, the incumbent develops innovative liability products and transaction banking solutions that align with business strategy, regulatory requirements and Islamic banking principles while supporting sustainable revenue generation. Key responsibilities include developing and executing deposit growth strategies across Corporate and Institutional Banking clients, increasing CASA and Wakala balances, optimizing product pricing models, tiering structures and liquidity mix in partnership with Treasury, introducing differentiated customer propositions and sector-specific product features, monitoring monthly performance dashboards covering deposit growth, spreads, product profitability and funding performance, and recommending corrective commercial actions where required. The role drives transactional revenue growth by increasing customer adoption of payments, collections, liquidity management, liquidity sweeping and account services while partnering with Treasury to integrate Foreign Exchange (FX) solutions into transaction banking propositions. Responsibilities include identifying high-value customer segments, expanding fee-based income through bundled banking solutions, reviewing pricing strategies, improving margins and maintaining competitive market positioning. The position leads commercialization initiatives by launching targeted campaigns to increase CASA balances, operating accounts, FX transaction volumes and customer activation, collaborating with Relationship Managers, Segment Heads and Marketing teams to develop sector-focused and seasonal campaigns supported by measurable return on investment (ROI), marketing collateral, sales toolkits and customer communication materials. Governance responsibilities include ensuring full compliance with Sharia principles, regulatory requirements and internal risk frameworks across all liability and cash management products, maintaining Product Program Guides (PPGs), Standard Operating Procedures (SOPs), process documentation and version control, coordinating approvals with internal stakeholders, responding to regulatory observations and ensuring transparent governance throughout product design, pricing, commercialization and execution. The role continuously improves customer experience by reducing onboarding Turnaround Time (TAT), simplifying account opening processes through workflow optimization and digital transformation initiatives, streamlining mandates, documentation and approval workflows in collaboration with Operations and IT, enhancing customer journeys, monitoring customer feedback and service Key Performance Indicators (KPIs), and implementing continuous service improvements. The position requires extensive expertise in Islamic liability structures, deposit products, transaction banking, cash management, product governance, treasury collaboration, regulatory compliance, data analytics, reporting, product pricing, stakeholder management and Sharia-compliant banking. The successful candidate will possess a Bachelor's degree in Business or Finance, preferably supported by postgraduate qualifications or specialist certifications, together with 10-15 years of experience in corporate product management, liabilities or transaction banking, a proven record of driving CASA growth and fee income optimization, expertise in Escrow product management and regulatory liaison, and extensive exposure to UAE and GCC Islamic banking markets.

by Abu Dhabi Islamic Bank in Banking & Financial Services

The Head of Strategic Enablement and Execution is responsible for supporting the Head of Strategy in the end-to-end development, execution, governance and monitoring of the Bank's strategic agenda. The role plays a central part in shaping, enabling and executing the Bank's long-term strategic direction by providing professional input into strategic planning, evaluating emerging business priorities, supporting strategic decision-making and ensuring that all business and functional strategies align with the Bank's corporate vision and approved five-year strategic plan. Working independently while collaborating extensively with business units, Risk Management, Finance and other cross-functional stakeholders, the position ensures strategic initiatives are effectively translated into measurable business outcomes. Responsibilities include developing a comprehensive understanding of the Bank's strategy, defining strategic milestones, monitoring Key Performance Indicators (KPIs), tracking strategic deliverables and reporting progress against strategic objectives. The role supports the annual five-year corporate planning process by assisting with strategic planning activities, facilitating planning workshops, coordinating strategy meetings and refining strategic priorities in alignment with Executive Management and Board expectations. The incumbent prepares high-quality executive presentations, strategic papers and Board-level reports for Executive Committee (ExCom), Senior Management and Board meetings, ensuring strategic recommendations are supported by robust analysis and business insights. The position continuously monitors strategic projects, tracks implementation progress, identifies execution risks and recommends corrective actions to maintain strategic alignment and delivery timelines. The role supports the Head of Strategy by providing structured market intelligence, monitoring industry trends, competitor activity, macroeconomic developments and external market conditions that may create strategic opportunities or risks for the Bank. The position actively contributes to the successful execution of the Bank's Digital Strategy, Artificial Intelligence (AI) Strategy and Digital Transformation agenda by monitoring progress, supporting governance activities and ensuring strategic transformation initiatives remain aligned with overall corporate objectives. Success in the role requires extensive expertise in strategic planning, corporate planning, strategy development, financial modelling, statistical analysis, business analysis, strategic performance management, market intelligence, macroeconomic analysis, executive reporting, Board reporting and strategic governance. The successful candidate will demonstrate strong knowledge of banking products and services, value creation drivers, key financial metrics and Key Performance Indicators (KPIs), together with proven capability in preparing strategic business plans, managing complex strategic initiatives, facilitating strategic planning workshops, engaging senior stakeholders and delivering strategic recommendations that support long-term organizational growth and execution excellence.

by Tamara in FinTech & Digital Payments

The Collection Operations Analyst is responsible for supporting Tamara's campaign management, digital collections strategy, collection agency governance, operational reporting and regulatory compliance across the UAE collections operation. The role develops, executes and continuously optimizes end-to-end multi-channel collections campaigns designed to improve customer engagement, payment conversion, digital collections performance and overall operational efficiency throughout the collections lifecycle. Responsibilities include designing and managing collection campaigns across Automated Dialer, Predictive Dialer, Preview Dialer, SMS, Email, Push Notifications and Interactive Voice Response (IVR) channels while tailoring communication strategies for early-stage, mid-stage and late-stage delinquency portfolios. The analyst designs structured A/B testing frameworks to optimize messaging, communication timing, channel selection, customer journeys, call-to-action strategies and campaign effectiveness, improving customer engagement, contactability, Right Party Contact (RPC) rates, Promise-to-Pay (PTP) conversion, cure rates, liquidation rates and overall campaign return on investment (ROI). The role continuously monitors campaign performance using operational and performance metrics including contact rates, open rates, click-through rates, payment conversion, campaign ROI and customer engagement while partnering closely with Risk, Analytics and Operations teams to improve customer segmentation models, scoring models, operational capacity planning and collection prioritization. The position is also responsible for ensuring full compliance with Central Bank of the UAE (CBUAE) regulations, Telecommunications and Digital Government Regulatory Authority (TDRA) requirements and Tamara's internal governance framework by managing customer suppressions, communication preferences, opt-outs, communication frequency caps and approved collection practices. As the primary operational contact for external collection agencies, the analyst oversees reporting governance, communication governance and vendor performance management by coordinating the submission of customer communication data covering phone calls, SMS, emails and all collection activities. Responsibilities include validating, reconciling and auditing agency-submitted data to ensure completeness, accuracy, consistency and adherence to predefined reporting standards and submission timelines, proactively resolving reporting discrepancies, delayed submissions and data quality issues with collection partners. The role conducts regular operational audits, compliance audits, call recording reviews and structured quality assessments to ensure collection agencies comply with CBUAE regulations, internal policies, approved customer treatment standards and quality expectations. Based on audit findings, the analyst provides actionable recommendations, performance feedback and corrective actions to improve collection agency compliance, communication quality and operational performance. Additional responsibilities include preparing and distributing operational, compliance and performance reports to management and internal stakeholders, supporting vendor governance initiatives, conducting vendor performance reviews, monitoring corrective action plans, managing day-to-day UAE customer tickets, handling CBUAE escalations and contributing to continuous operational excellence across collections and legal recovery operations. The position requires a minimum of two years' experience in campaign management or a related collections role, strong expertise in data handling, reporting and analytics, excellent stakeholder management and communication skills, the ability to manage multiple priorities in a fast-paced fintech environment, fluency in written and spoken English, while Arabic language capability is considered an advantage.

by Tabby in Project Management

The Training Lead - Saudi National is responsible for improving customer service performance by enhancing the capability of existing customer service agents who are actively handling live customer interactions. The role focuses on identifying performance improvement opportunities through detailed analysis of Customer Satisfaction (CSAT), Quality Scores and GPT Quality data, conducting comprehensive root cause analysis to determine the underlying reasons behind low performance, customer dissatisfaction and quality defects, and designing targeted learning interventions that improve customer experience and operational performance. The Training Lead develops, recommends, customizes and delivers structured training programs, refresher sessions, coaching initiatives and performance improvement plans that directly address identified knowledge and skills gaps. The role leads the Bottom Quartile (BQ) improvement program across all Lines of Business (LOBs), ensuring that each program is customized according to the operational requirements of individual business units rather than applying a standardized approach. Responsibilities include delivering instructor-led training, conducting one-to-one and group coaching sessions, ensuring knowledge transfer is effectively embedded into day-to-day operations, monitoring agent progress following training interventions and measuring the effectiveness of all learning initiatives through improvements in Customer Satisfaction (CSAT) and Quality Scores. The position is responsible for maintaining current and comprehensive knowledge of the organization's products and services to ensure that all training materials, learning content and coaching guidance remain accurate, relevant and aligned with operational processes. The Training Lead continuously tracks training effectiveness, reports learning outcomes and agent performance improvements to management, provides actionable insights based on performance analytics and supports continuous quality improvement initiatives across the customer service function. The role requires strong analytical capability to interpret customer service performance metrics, identify trends and recurring issues, recommend practical performance improvement actions and eliminate operational defects through structured learning interventions. Success in the role is measured through measurable improvements in Customer Satisfaction (CSAT) scores and Quality Scores, together with successful enhancement of agent knowledge, customer handling capability and service delivery standards. The position requires close collaboration with operational stakeholders, quality teams and business leaders while managing multiple training initiatives in a fast-paced customer service environment. Candidates should possess a Bachelor's degree in Business, Finance, Education or a related discipline, together with 3-5 years of customer service experience in Team Leader, Trainer or Training Lead positions, including practical experience identifying knowledge gaps, skills deficiencies and quality defects. Preferred qualifications include certification as a Certified Customer Service Trainer or an equivalent training qualification, familiarity with Customer Satisfaction (CSAT) and Quality Scoring systems, and knowledge of adult learning principles and instructional design methodologies. Excellent verbal and written communication skills in both English and Arabic are required, supported by strong presentation, organizational and project management capabilities.

by Emirates NBD in Banking & Financial Services

The Relationship Manager - Assets (Business Banking) is responsible for acquiring, developing and managing profitable Business Banking relationships by working closely with Relationship Officers to source and convert new business opportunities while expanding existing customer portfolios. The role focuses on achieving annual business objectives covering revenue growth, profitability, asset growth, deposit growth, customer acquisition, cross-selling performance and overall portfolio expansion. The incumbent develops long-term client relationships by upgrading mass-segment customers into Business Banking clients, cultivating accounts introduced by Relationship Officers and maximizing market penetration through proactive business development initiatives. The position requires strengthening the asset and revenue portfolio by identifying lending opportunities, increasing wallet share and providing timely advisory services relating to Trade Finance, Treasury Products, Asset products, Insurance solutions and Investment products. The role is accountable for maintaining exceptional customer service standards by ensuring minimal turnaround times, delivering responsive relationship management and continuously monitoring customer satisfaction while maintaining extensive knowledge of SME Banking products, Business Banking solutions and banking operations. The Relationship Manager provides guidance and advisory support to clients regarding trade requirements, financing solutions, treasury offerings, insurance and investment-related matters while identifying opportunities to deepen existing relationships. The position requires strict adherence to UAE Central Bank regulations, Anti-Money Laundering (AML) requirements, Know Your Customer (KYC) procedures, operational risk frameworks, credit policies, anti-mis-selling standards and all internal compliance procedures. Responsibilities include maintaining accurate and up-to-date KYC documentation, customer profiles and confidential client records, performing customer risk assessments, evaluating product suitability, ensuring responsible lending practices, documenting customer meetings, contributing to team reporting, complying with credit lending procedures, identifying and immediately reporting suspicious transactions, safeguarding Emirates NBD's reputation through regulatory compliance and best banking practices, and protecting confidential customer information. The role requires comprehensive knowledge of Business Banking, SME Banking, Trade Finance, Treasury Products, Asset Lending, Credit Lending, Banking Operations, Risk Management and Relationship Management. The successful candidate will possess at least five years of banking experience, preferably as a Relationship Manager, with proven expertise in customer acquisition, portfolio management, cross-selling, revenue generation, client advisory, banking operations and regulatory compliance. English language proficiency is mandatory, while regional language capability is advantageous. Emirates NBD offers the opportunity to work within one of the Middle East, North Africa and Türkiye (MENAT) region's leading financial institutions, supporting over nine million customers across thirteen countries while benefiting from extensive professional development opportunities, competitive rewards and benefits, and a flexible hybrid working policy that enables employees to work from home when appropriate.