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by Egis in Construction & Infrastructure

The HSE Lead (Health, Safety & Environmental Management Systems) role at Egis, an international engineering, consulting, construction engineering, and mobility services organization operating across 100 countries, is a senior-level position based in Jeddah, Saudi Arabia, responsible for leading and overseeing comprehensive health, safety, and environmental (HSE) programs across infrastructure, engineering, and development projects. The role focuses on developing, implementing, and maintaining HSE policies, procedures, and management systems aligned with local Saudi Arabian standards and international HSE regulations, including ISO standards, to ensure full regulatory compliance and promote a culture of safety and environmental responsibility. The HSE Lead is responsible for conducting regular risk assessment activities and safety audits to identify hazards, implementing corrective and preventive actions, and leading incident investigation processes including root cause analysis to prevent recurrence. The position involves collaborating with management and cross-functional department heads to ensure HSE compliance across all operational activities, while acting as the primary point of contact for regulatory agencies and external HSE auditors. The role requires designing and delivering HSE training programs to improve employee awareness, competence, and adherence to safety standards. The HSE Lead monitors and evaluates HSE performance metrics, conducts HSE data analysis, and prepares detailed reports for senior management to support decision-making and continuous improvement initiatives. The position includes managing HSE-related projects and initiatives, driving improvements in safety and environmental performance, and ensuring alignment with Egis’ commitment to sustainable development and resilient infrastructure. The role demands strong project management capabilities to handle multiple initiatives simultaneously, while promoting a proactive safety culture through leadership, communication, and engagement across all organizational levels within a complex engineering and construction environment.

by Instashop in E-Commerce

The Customer Care Team Lead (Customer Service Operations & KPI Management) role at instashop, a leading online local marketplace in the UAE and Egypt and part of the Delivery Hero group, is responsible for overseeing, guiding, and leading a team of customer service representatives within a fast-paced e-commerce and food delivery environment. The role ensures strict adherence to customer service standards, procedures, and service-level agreements (SLAs), while delivering exceptional customer experience across the entire order journey. The position involves managing day-to-day customer service operations, including monitoring interactions such as calls, chats, and emails, conducting performance evaluations, and delivering structured coaching sessions for continuous improvement. The Team Lead is accountable for handling escalated customer issues, ensuring timely and satisfactory resolution while minimizing operational impact. The role requires analyzing customer service workflows, identifying inefficiencies, and collaborating with cross-functional stakeholders including Dispatch, Merchant Support, and Rider Support teams to optimize processes, reduce contact rates, and enhance service delivery. The position includes responsibility for monitoring and analyzing key performance indicators (KPIs), preparing detailed performance reports, and implementing action plans to improve team productivity and customer satisfaction metrics. The Team Lead also supports onboarding programs and continuous training initiatives to enhance technical knowledge, communication capabilities, and problem-solving abilities within the team. Additionally, the role fosters a positive and performance-driven work environment through engagement, mentorship, and recognition programs, while ensuring compliance with company policies, procedures, and operational standards within a dynamic, high-volume contact center setting.

by Kaizen Asset Management Services in Real Estate Development & Property Management

The Government Relations Officer (Real Estate Regulatory Compliance & Stakeholder Liaison) role is based in Dubai, United Arab Emirates, within the real estate and property management sector, supporting Kaizen AMS operations. The role is responsible for acting as the primary liaison between Kaizen AMS and government authorities, regulatory bodies, and municipal departments to ensure continuous alignment with UAE property, utility, and municipal regulations. The position involves actively monitoring, gathering, and analyzing updates on laws, circulars, and government directives that impact property management, leasing, and facilities management operations. The officer maintains a centralized Government Relations Register, classifying updates by authority, risk level, and business impact, and tracks regulatory developments from key authorities including Dubai Land Department, RERA, DEWA, Dubai Civil Defence, Security Industry Regulatory Agency, and Dubai Development Authority. The role requires conducting detailed regulatory impact assessments across multiple departments such as Leasing, Operations, Property Management, Facilities Management, Sales, Brokerage, and Finance, translating complex regulatory changes into actionable guidance to ensure compliance and operational alignment. The officer prepares impact assessment notes, escalation reports, and executive summaries for leadership, ensuring urgent regulatory updates are communicated promptly to the Compliance Manager and senior stakeholders. The role includes maintaining a government relations dashboard to track updates, trends, and departmental impact, as well as supporting internal communication, awareness sessions, and workshops to ensure organizational understanding of regulatory changes. Additionally, the position focuses on building and maintaining strong relationships with government stakeholders to support strategic objectives, operational efficiency, and organizational reputation. The role requires strong expertise in regulatory compliance, UAE property regulations, utility regulations, municipal frameworks, and the ability to interpret and operationalize regulatory requirements within a real estate and facilities management environment.

by BeOnd in Aerospace & Aviation

The Procurement Manager (Airline Sourcing & Vendor Management) role is based in Dubai, United Arab Emirates, within the aviation industry, and is responsible for leading and executing end-to-end procurement activities across the airline’s operational, commercial, and corporate functions. The role ensures compliance with internal governance frameworks, cost-control structures, and contractual standards while driving procurement excellence, supplier performance, and cross-functional alignment across multiple stations and departments. The position plays a critical role in developing and implementing sourcing strategy for key airline categories including ground handling, catering, inflight products, logistics, and crew uniforms, ensuring continuity of supply and operational efficiency. The Procurement Manager is responsible for aligning procurement activities with organizational goals and budget constraints, conducting market research and price comparison to support data-driven decision-making, and utilizing competitive sourcing methods such as RFP and RFQ in accordance with procurement governance policies. The role involves close collaboration with Legal and Finance teams to manage vendor contracts, ensure compliance with aviation standards, and validate financial documentation against contractual agreements. The position includes tracking contract renewals, managing renegotiation processes to prevent service disruptions, and maintaining compliance with procurement policies through monitoring vendor performance using SLAs and KPIs. The role requires overseeing vendor onboarding processes, nurturing supplier relationships, and addressing performance deviations in coordination with operational teams. The Procurement Manager is also responsible for leading evaluation of supplier offers, supporting cost-saving initiatives, maintaining dashboards for procurement savings, and ensuring logistics lifecycle accuracy for sourced items such as crew uniforms. Additional responsibilities include coordinating with cross-functional teams to support sourcing needs, engaging in audits, standardizing procurement practices, maintaining organized documentation, and preparing monthly procurement reports in compliance with aviation audit standards. The role requires strong expertise in Microsoft Excel, ERP systems, procurement tools, financial analysis, and commercial evaluation within a fast-paced, multi-station aviation or supply chain-intensive environment.

by Private Network in Real Estate Development & Property Management

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by Madi International in HR & Recruitment

The Human Resources Officer (HR Operations & Compliance) role is based in Jeddah, Saudi Arabia, and is exclusively designated for Saudi national females in compliance with local regulations. The position operates within the Human Resources function and is responsible for managing end-to-end HR operations across the full employee lifecycle, including recruitment, onboarding, and offboarding processes. The role requires maintaining accurate employee records and ensuring strict compliance with Saudi labor law and internal company policies. The HR Officer supports payroll processing and benefits administration, ensuring accuracy and alignment with organizational standards and labor regulations. The position plays an active role in employee engagement initiatives, performance management processes, and the coordination of training and development programs to enhance workforce capability. The role also involves addressing employee inquiries related to HR policies and procedures, ensuring clarity, consistency, and adherence to compliance requirements. The HR Officer must ensure alignment with Saudi labor regulations while utilizing Microsoft Office tools and HR software systems to manage HR operations efficiently. The role requires strong familiarity with HR best practices, regulatory compliance, and administrative processes within a corporate HR environment.

by Edenred in Banking & Financial Services

The Fraud Analyst (Transaction Monitoring & Financial Crime) role at Edenred UAE, a leading digital platform for corporate services specializing in employee benefits, professional mobility solutions, and B2B payments, operates within a high-volume, regulated financial ecosystem supporting more than 15,000 businesses, over 2.2 million unbanked employees, more than 10 banks, and 35 financial institutions. The role is embedded in the Compliance function and is responsible for safeguarding financial systems through robust transaction monitoring and fraud risk detection practices across mobile applications, online platforms, and card-based payment infrastructures. The position requires continuous daily monitoring of transactions using transaction monitoring and case management systems to detect suspicious, anomalous, or potentially fraudulent behavior patterns. The analyst is responsible for reviewing and triaging system-generated alerts, conducting early-stage investigations, validating alerts against defined SOPs and risk thresholds, and performing false positive clearance with strong analytical rigor. The role includes identifying behavioral risks and fraud typologies such as card/payment fraud, application fraud, identity abuse, social engineering fraud, and internal fraud within a financial crime framework. The position supports end-to-end fraud investigations including transactional analysis, document verification, and open-source intelligence checks, ensuring all findings are documented thoroughly to support Risk-Based Investigation (RBI) notes prepared by senior stakeholders. The analyst is responsible for preparing initial escalation forms with comprehensive narratives and evidence mapping, ensuring that all escalations align with internal escalation matrices and governance protocols. The role requires strict adherence to UAE regulatory compliance requirements, internal policies, and fraud governance frameworks, while maintaining audit-ready case files to support Compliance and MLRO (Money Laundering Reporting Officer) functions. The analyst must maintain detailed case registers, investigation logs, and evidence repositories to ensure traceability, audit readiness, and regulatory transparency. The role heavily utilizes Microsoft Excel for advanced data analysis, including pivot tables, lookups, and reporting, to identify trends, anomalies, and patterns across transaction datasets. The position also contributes to continuous improvement initiatives by enhancing monitoring effectiveness, improving alert quality, and strengthening fraud detection mechanisms. The role operates within a structured reporting line to the Team Lead – Fraud & Risk or Fraud & Risk Manager and requires collaboration within a broader compliance and financial crime risk management framework. Preferred certifications such as Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), ICA certifications, CAMI, and experience with goAML systems further enhance the candidate’s ability to operate within a regulated financial services environment.

by Sofitel Hotels Middle East in Hotel & Resort Management

The Credit Manager at Sofitel Riyadh Hotel & Convention Center is responsible for establishing and maintaining local credit policies and procedures, overseeing billing, collection, credit approvals, inquiries, and cheque processing, while ensuring compliance with corporate policies. The role involves investigating all billing requests, serving as final authority on credit approvals, reviewing accounts over 30 days with the Assistant Director of Finance, implementing collection procedures, maintaining reports for upcoming groups and catering events, and coordinating with managers to ensure deposits or pre-payments are secured. The Credit Manager inspects in-house accounts for adherence to hotel credit policies, approves or denies credit requests, ensures compliance with advance deposit policies, and pursues delinquent accounts in accordance with policy. The position requires accurate billing, documenting collection efforts, preparing month-end accounts receivable reports, handling bad debt documentation, maintaining collection logs, supervising Accounts Receivable staff, and maintaining close communication with Sales, Catering, Conventions, and Front Office departments. The Credit Manager also oversees guest ledger high balance reviews, manages credit card and guest inquiries, ensures efficient check-in/check-out procedures, recommends improvements to accounts receivable operations, leads monthly credit meetings, participates in staff orientation programs, and performs additional finance-related duties as assigned by the Director of Finance or Chief Accountant.

by Fairmont Hotels Middle East in Hotel & Resort Management

The Technical IT Support Specialist at Fairmont RAMLA Riyadh is responsible for providing frontline technical support and maintaining IT infrastructure across a luxury hospitality environment, ensuring smooth operation of PCs, servers, databases, and network systems. The role involves troubleshooting technical issues for end users and in-house guests, modifying configuration settings, utilities, and software default settings to optimize system performance, and supporting server administration including Windows Server and operating systems such as Windows and Linux. The position requires database management including backup and optimization to maintain data integrity and performance, conducting system health checks and capacity studies to ensure optimal performance of servers and network infrastructure, and supporting workstation setup including installation, testing, and configuration of new workstations, peripheral equipment, and software. The role also includes assisting with PC setup and IT access during user onboarding, providing guest-facing IT support within the hotel, and maintaining operational continuity of hospitality IT services. The Technical IT Support Specialist must follow hotel fire and life safety procedures, participate in meetings, training sessions, and briefings, maintain professional standards, and perform additional duties as assigned by management while supporting the luxury hospitality IT environment.

by Informa Group in Marketing & Advertising

The Paid Media Marketing Manager is responsible for developing and executing results-driven international paid media campaigns to drive high-quality visitor registrations and qualified exhibitor leads across Tahaluf’s portfolio of large-scale B2B events including LEAP, Black Hat, Money 20/20, Cityscape, and CPHI Middle East. The role involves managing international and local exhibitor promotion (Exprom) and visitor promotion (Visprom) campaigns aligned with sales and marketing objectives while collaborating closely with internal sales teams, marketing teams, and external agencies. The position requires developing targeted paid media strategies, managing campaign launches, optimizing performance metrics including CTR, conversions, lead quality, and ROI optimisation, and identifying opportunities to improve campaign performance. The Paid Media Marketing Manager will monitor campaign analytics using platforms such as Google Ads, Facebook Ads, LinkedIn Ads, Google Analytics, and Data Studio, analyse performance trends, refresh creative strategies, and adjust targeting strategies to improve conversion rates. The role includes preparing detailed monthly reports, providing performance visibility to senior leadership, and leveraging insights from previous campaigns and other portfolios to inform media planning and execution. The position also involves penetrating new markets unfamiliar with Saudi events through localized campaigns, managing agency briefings, coordinating campaign execution, supporting high-quality registration growth, and improving conversion performance. The role requires managing multiple campaigns simultaneously across global and regional audiences while ensuring alignment with business objectives, supporting international event promotion, and showcasing Saudi Arabia’s global event portfolio through innovative paid media strategies.